Santa Cruz Auto Repair

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5
Lloyd's Tire & Auto - Santa Cruz

I have bought 3 sets of tires for my volvos over the past decade here. Just bought a set yesterday. I called around hoping to get a better deal this time. The Michelin tires needed for my AWD car were only about $20 cheaper for the set at Costco, plus they would have to order them. Mike at lloyds was very friendly and explained my options very clearly, not persuading me to buy one over the other. They had what I wanted in stock and put them on in about 35 min. As always, would recommend lloyds. Keep you money local when you can.

4
Lloyd's Tire & Auto - Santa Cruz

I managed to get a nail right in the middle of my brand new tire so I went over to Lloyd's and they got it all patched up in under 20 minutes. The price was good considering it saved me over $100 on having to get a new tire. I saw that they're doing oil changes now too... It's so convenient to where I live I'll probably take my car there for it next time.

4
Lloyd's Tire & Auto - Santa Cruz

Been waiting over an hour and 15 minutes and my car has yet to be touched. Not making a good first impression... Just talked to the person two hours in and the person working with me says that my appointment was at three when the person whom I set up my appointment specifically said one, two days ago. EVEN if there was a mistake in setting up the appointment, why couldn't he tell me this two hours ago? Chairs are very uncomfortable. It's a very hot day and I am roasting in the lounge, watching people come and go while i wait for a wheel alignmenti do realize that a wheel alignment and rear sway bar install will take longer than a couple of ires needing patching NO AIR CONDITIONING 2 hours 20 minutes in, finally started my alignment and completed sway bar installation.2 hours and 35 minutes in, he decides to not charge me for the sway bar installation and takes $10 off my alignment. Can't complain with free stuff. All and all 145 dollars of quoted service for 35 bucks. Even though it took more that three hours for an hour job, they make up for it.

5
Lloyd's Tire & Auto - Santa Cruz

I have been here with various cars over the years and have always had really good service. And they are much faster than any other place I have tried. Perfect location too...within walking distance to CostPlus etc. I never have enough time to shop, as Lloyd's is finished fast!

5
Lloyd's Tire & Auto - Santa Cruz

Great service and prices! And the best thing is that they didn't try and sell me anything else! Which is not my usual experience as a single woman driving an older model Audi.

5
Lloyd's Tire & Auto - Santa Cruz

Getting your car worked on can be a total crapshoot. Do yourself a favor and just go to LLoyd's. Great prices, great service, no pressure or any of the weird stuff you usually have to go with when getting your car worked on.

5
Lloyd's Tire & Auto - Santa Cruz

Excellent service. Timing. From the second they answered the phone they were nothing but professional. Needing new tires the man working the shop knew his stuff and was able to order and install the next day. This is the way a auto shop should be run. Honest, efficient, and never once did I feel I was being taken advantage of. Prices beat Costco also!

5
Lloyd's Tire & Auto - Santa Cruz

Outstanding service! Spoke with Mike about new tires for my truck. Very friendly and knowledgeable. Wasn't pressured into a purchase. They had the new tires installed in 40 minutes. Very pleased with their prices and my overall experience at Lloyd's.Think local first.

5
Lloyd's Tire & Auto - Santa Cruz

Fast, friendly, honest service. And, Lloyd's is located right across the street from the garden center so I can hang out with all the plants and flowers while my car is being worked on.

4
Lloyd's Tire & Auto - Santa Cruz

About a week ago I noticed a bulge in one of my tires, seems the curse of the Glenwood Cutting-Off potholes claimed another victim.My wife took the car down to the tire replaced as we have used them before and they are both diligent and well priced.I get a phone call at work asking if I had scratch the wheel as she noticed on picking up the car a rather deep gouge. She sent the picture and it was a perfect line across the wheel that was worked on.After enquiring at Lloyd's and once they did the usual tap dance of 'not us gov', they did agree to send out a repair person to the house to put the wheel back to it's former glory.Bitter sweet I guess as I wish they did not do this but at the same time they did rectify the situation so I still heartily recommend them.Btw, if you do have a problem, they do have video recorded so they can see if there was in fact an issue.

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