Lloyd's Tire & Auto - Santa Cruz
Been waiting over an hour and 15 minutes and my car has yet to be touched. Not making a good first impression... Just talked to the person two hours in and the person working with me says that my appointment was at three when the person whom I set up my appointment specifically said one, two days ago. EVEN if there was a mistake in setting up the appointment, why couldn't he tell me this two hours ago? Chairs are very uncomfortable. It's a very hot day and I am roasting in the lounge, watching people come and go while i wait for a wheel alignmenti do realize that a wheel alignment and rear sway bar install will take longer than a couple of ires needing patching NO AIR CONDITIONING 2 hours 20 minutes in, finally started my alignment and completed sway bar installation.2 hours and 35 minutes in, he decides to not charge me for the sway bar installation and takes $10 off my alignment. Can't complain with free stuff. All and all 145 dollars of quoted service for 35 bucks. Even though it took more that three hours for an hour job, they make up for it.